Mediation †Foundations

The organization NAFAAS – is an acronym for the National Association of Fine and Applied Arts Students. It is a body that oversees the welfare of its members – the fine and applied arts students. It presents intricate issues as violation of student’s right to the department, organize social activities and exhibitions, and engage in educational tours and visits. It is also vested with the responsibility of raising and nurturing capable leaders to promote the â€Å"art† culture. The body is organized and governed by the following elected officers: The President, the Vice-President, Secretary General, Financial Secretary, the Treasurer, Director of Socials, Director of Sports and the Curator. The members are all duly matriculated students of the University. They pay an annual registration fee to the body and attend general meetings when they are summoned. The conflict A misunderstanding ensured when it was time to utilize some money from the body’s account. The financial secretary has issued about a thousand receipts and handed over five hundred payments to the treasurer. The treasurer recorded the given amount and the receipts. Unknown to the treasurer, the financial secretary went to change the figures to reflect a collection of a thousand payment and receipt. The president was to organize a welcome party for the association’s freshers only to discover that the money reflecting in the account differ greatly from the one recorded. An executive meeting was immediately summoned and the figures were laid based on the records. After much deliberation, the financial secretary and the treasurer were asked to account and pay for the loss otherwise they be sanctioned with expulsion. For precisely two weeks, they could not see eye-to-eye. This called for another meeting. Third party. The curator, supported by the two-third majority of the house, moved the motion for a meeting and a meeting day was fixed. The agenda of course was to discuss and if possible to resolve the differences between the two executive members. The session lasted for about two hours with heated debate and arguments. The meeting was adjourned without a reasonable progress on how best to resolve the conflict. A third party was agreed upon unanimously – the Patron of the association. He was actually the â€Å"best† to resolve the conflict as the parties involved [treasurer, financial secretary] respects him so much, besides he is the first patron of the association. The mediation At a pre-determined date and time, the mediator [the patron] and the two parties involved in the conflict met at the Association’s secretariat. Then and there, the patron listened patiently as they both recount their role in the incident. The mediator, being a trained one observed the starts and stops, the inconsistency of the financial secretary tactfully asked â€Å"why are the figures in correcting fluid?† the financial secretary by surprise responded â€Å"no †and later â€Å"I don’t know†. This question is supposed to have been directed to the treasurer being that he handles the recorded amount. The subsequent questions, responses and gestures were all geared towards the mediator trying to facilitate solution progress. He tried as much as possible to cool the tensed atmosphere – a situation where no progress can be actualized. Further issues were raised about the carelessness of the treasurer – for keeping important and formal documents at such trivial places. After much deliberation, a solution was finally reached. This was basically because of the status of and for the patron, otherwise the financial secretary already pre-determine he would negate all proposition that would subsequently lead to the findings – at least on a short term. The persuasion of the mediator [the patron] also did help matters. Emotion was deeply mixed with fact and the resultant effect was felt in the change of atmosphere. The financial secretary was finally willing to co-operate and let the cat out of the bag. He confessed to both the patron and the treasurer that he was deeply sorry for the incident and the conflict. Later on, he was strongly advised by the patron never to perpetrate such act. The treasurer and the patron forgave him. The sessions lasted for roughly two hours, thirty-five munites and were advised to go about their daily activities without any mistrust. They also agreed never to share with any other person [executives inclusive] how it was resolved or who actually was at fault. If I were the mediator, I would have made it a caucus interrogation. First, I would get background information from reliable sources about their attitudes and behaviors. This first hand research may or may not contribute towards knowing who actually was at fault or mediating them. After which I would personally interrogate them. I would facilitate solution progress by making relevant interrogations, delving deep into relevant issues that will sum up o the overall purpose – mediation. After all efforts made and I do not get to the route of the matter, I may if I have, decide to fund the repay for peace’s sake. If I do not have the money, I will at my possible best try to convince them to tell the truth. I will remind them of their original willingness to resolve the whole issue. Then proceed to advice and warn against future occurrence. This I believe will make them want to resolve it all. I will also strongly warn that all discussions towards the process of mediation be treated as top secret for indeed they are. References  §Ã‚   Dr. Mickey S. (2002).   Mediation – Foundations. Background information. Retrieved: February 22, 2007 from www.essaywriters.net   

Encouraging more Respect for the Dutch Culture Essay

Introduction For my personal project I have decided to write a book (appendix 1) about the Dutch culture and habits. I was inspired to do this project, because a lot of people think that everyone in Holland smoked marihuana at least once a day, walks on clogs all the time and has a garden full of tulips. When I first joined ISS I noticed that everyone assumed that I loved cheese and they still do. This inspired me to do write this book, because I want people to know more about Holland and gain more respect for the country. This is important to me, because I want everyone to not always stereotype the Netherlands. My Area of Interaction for this project will be Community and Service. I chose this Area of Interaction, because I am writing a book for the community to read. I want to inspire the community to see Holland through a different view. I want people to have more respect for the Dutch  culture and its habits after reading my book. By doing this I not only help the school community, but also the Dutch community by encouraging more respect for their culture. Since I am doing this for free it is a service. I think that giving out a book for free is going to make the book more successful. More people would want to read it and so more people will be encouraged to have more respect for Holland. That is why my AOI is Community and Service. My goal of writing this book is that people will start to have more respect for the Dutch culture. I do not want everyone to just assume that I wear clogs at home, eat cheese everyday and especially that I smoke marihuana. I also want to get more non-fiction writing experience and skill by writing this book. This will help me for writing essays and other informative writing tasks. I will measure my goal by seeing if the attitude of people improves after reading my book. What I mean to say by this is that: if they lessened the stereotypical comments, than I believe that their respect has increased. I have designed an 11-point plan for my Personal Project. Make a survey and ask the questions to people in Holland to get their opinion. Buy and read books about the Dutch culture, so I can use these in my project. Find websites on the Internet about clogs, Dutch cheese, drug consumption in the Netherlands etc. I will keep researching. Ask the questions of the survey to people in ISS. Plan out my book. I will plan out what I want chapters to be about and in what order I will put them. Write an introduction for the book. Writing an introduction is important, because it introduces the reader to the book and shows what the reader can expect. I will start on writing the book and finish at least 1/3 of it before the progress fair, so I can present this on the progress fair. I will finish my book around January. This will not be the completed version. I will ask some people to read the rough draft. I will use the feedback I get to improve and finish the book. When finished I will make a table of contents and a cover page. Then I put everything together in a folder and hand it in on the due date. Description of the process Research and Planning First, I had to plan out the whole entire process. As shown in the introduction I had an eleven-point plan to finish my personal project. That was just a rough draft of all the things I was going to do, but now I will describe the whole process in detail. I started my project a little bit before the summer break. I started researching on how to write a non-fiction book. This was very critical to my project, because I have never written a book before and it was very likely to take longer if I did not use these websites. (Stephanie Chandeler, 2009) (Bobbi Linkemer, 2010) After this I thought of the survey questions I was going to ask people about Holland. The week after I planned this, my family and me went to the Netherlands and I planned to do the survey there. I asked the survey questions to as many family members and friends as I could, until we went home. I had about 25 persons interviewed and I was convinced that this was going to help me during the project. I put all the answers of the survey into an Excel document. (appendix 2) After the all this research I realized that I did not have a plan. I quickly made a 11-point plan to write my book. I was very stupid of me to write the plan so late. I will discuss this further in the conclusion. Two weeks after school started I asked the survey questions to the whole entire tenth grade class. Some of these surveys were very useful and actually helped me writing my book. But many of them were not taken seriously and I thought this was very disappointing, because I expected a little better of my classmates. Writing the first half and rewriting first half After all of this research I started writing the book. Three weeks after the school started I wrote my introduction to the book (word from the Author). This was very important to the book, because in this introduction I had to introduce the whole entire book and as I said before I have difficulties starting a writing task. But once I get into writing, then I can keep on writing for maybe 15 minutes straight. After that I wrote chapter one of my book. It was not very hard on deciding what my first chapter should be on, because almost every non-fiction book starts out with a basic overview of the topic that will be discussed. So my first chapter was about the geographical facts about Holland, like its area, population, religion  percentage and other basic facts about The Netherlands. The second chapter was about the provinces of Holland. I believed that this was important to explain, because every province is different and I wanted to show that not everything in Holland is the same a s some people think. It is like the states in the U.S., people in Georgia are completely different from people in Texas. Then I started on the third chapter, which was about the water in Holland. I talked about the lakes, rivers, seas and polders in Holland. The fourth chapter was the last chapter I wrote before the progress fair. It was about the history of Holland. I discussed important wars and events that effected Holland on what it is today. Three days later I presented what I had written so far at the progress fair. Not a lot of people were interested in my project and only about 5 kids stopped to look and ask questions about my project. A week later the biggest problem happened throughout the whole project. I lost all my progress so far on what I have written. For some reason my laptop deleted nearly everything that I had written so far. The only thing that wasn’t gone was my introduction. This was a very big problem and I should have had a back up. The next school week and one and a half week of the break I spend rewriting my whole entire first half of the book. This wasted a lot of my time I could have actually spent starting my second half of the book. I believe that the second version of my book was slightly different than the first version, but only small improvements were made. It could even be that I may have left some things out and have added some things, so my first version could have been better or worse. Writing the second half of the book The second half of the book was a little more difficult. I had covered all of the basic things, like geography and history. Now I needed all the things that people were stereotyping and making fun of, because my goal was to encourage more respect for the Dutch community by writing the actual truth instead of writing. I first decided to make a chapter on significant and famous Dutch people before talking about stereotypes. In the appendix chapter 5 of my book is shown and as you can see I talk about famous Dutch people in the past (like Vincent Van Gogh), and famous Dutch people in the present (like Johan Cruijff). I thought that this was also important to put into my book, because some people did not know any famous Dutch people and I  thought it was a good idea to also include this in my book. I finally started writing about some typical Dutch things. My sixth chapter was about Dutch holidays and traditions. I included holidays in them like the Dutch carnaval and Sinterklaas, because those are two very popular and well-known holidays all over Holland. This chapter is also included in the appendix. My seventh chapter was about Dutch eating habits and I talked about food like Dutch cheese and its stereotypes and liquorice. I hoped that I made a lot of things clear about Dutch people and cheese in this chapter. The eighth chapter of my book was about tolerance in the Netherlands. Here I hope I made a lot of things clear about the red light district, drug legalization in Holland and legalized prostitution in Holland. My final chapter was about typical Dutch things like windmills and tulips. I explained that not everyone grows tulips in their garden and not everyone in Holland lives in a windmill! After I finished all of my chapters I let my mother and father read it through for some feedback. Using the feedback I got, I improved my book. Afterwards I wrote my afterword and bibliography. In the afterword I thanked all the people that helped me write the book and summarize the conclusion of the book. At last I put the book together and made a table of contents. So, finally after 6 months of hard work, problems and bad time management I finished my book and handed it in. I hope everyone who will read the book will gain more respect for the people of The Netherlands and will think twice before concluding anything about Holland and its culture. Analysis Useful resources and the AOI linked to it My project was a project that was based on and dependent on a lot of research. So the research changed my personal project a lot. As I told in the process description, I did some research on how to write a book and I also did a survey with a lot of people. This survey affected my personal project a lot, because this showed me what people of different ages were thinking about Holland internationally. I used this survey in a lot of chapters in my book, so I could see what people were thinking about Holland. As I mentioned before my project was dependent on research. I used a lot of websites and most other websites were useful in the same way. I found websites about cheese, traditions, polders and many other things. There were  only two parts of my research that were more important than all the information sources. These were the survey and the websites on how to write a book. These helped me reach my goal better. The survey helped, because this showed me what a lot of people were thinking and so I could decide what I should write several of my chapters about. The websites on how to write book helped, because it is always very difficult for me to start an essay or any other writing task. These websites helped me start out and guided me throughout the whole writing process. Another very useful website that helped me finish my longest chapter, chapter 2, was a website called tripadvisor.com (Tripadvisor, 2000) I used a lot of sources I used and it would be a miracle if I remembered all of them word by word. Some of which I remember do relate to the AOI. The source that links the most to the AOI is my survey results. Asking people from two different communities questions about their personal opinions created this survey. One was the Dutch community who all gave similar answers and mostly answers that make sense to me. The other was an international community who also gave similar answers, but made less sense. Some people did not take this survey seriously and some people gave stupid answers. One example is that some people just wrote weed next to every answer. These were the survey that did not help me at all and I just threw them away. By seeing this I could conclude that not a lot of foreigners knew about the Dutch people and their culture. Changes in the plan I changed a lot of things in the plan. At the very beginning I said that I would create the survey first. What I actually did first was research on how to write a book. This was an important change in the plan, because if I didn’t than probably my book would have been less organized, I probably forgot the table of contents and my introduction would take maybe three days. Another change I made in one of the points in the plan was that I did not interview people from the I was planning in doing so, but than I decided not to. I am a very shy person when it comes to asking a stranger a bunch of questions. I was afraid that they might be startled and most of them just say no, because they don’t have time. I was also afraid that people think I am some crazy kid asking them some stupid questions about their own country. Another change in the plan was that I switched point 4 and 5 around. Now, I  first planned out the book and then I surveyed the tenth grade. I did this, because I saw that some people were still getting used to their homework pattern in tenth grade and would probably forget one â€Å"unimportant† survey and that would leave me with maybe 15 completed surveys in my hands. So I first planned out the book and later when most people were less stressed I asked the survey questions. The biggest change is probably that I would have had the book finished in January. I had to change this, because of the problem that occurred I explained about in the description process. Almost all of my work got deleted. Due to this I could not work on my second half of the project in the Christmas break. I finished up my rough draft in the February break and had two days to use feedback from my mother and father to improve my book. This change also had effect on nearly all of my last points, because of the little time that was left after the deletion of my project. Techniques used in the project and time management I did not use a lot of different techniques in my project. Since my project is writing a book not as many techniques are used as in making a movie or sporting. The technique I used most was research and write. For a non-fiction book this is obvious, because the information in the book does require a lot of research. There are also other techniques I used, like the interview. The interview was, as I explained before, critical to my project. This interview was very effective to my project, because it is always good to not only have second hand sources. To have a first hand source can come in really handy, because one cannot always believe what is on the Internet. My time management could have been better. First of all it would have been better if I had finished everything up until my book introduction in the summer break, because than I could have entirely focused on writing my book for the rest of the year. The other big thing that interfered with my time schedule was the deletion of my project. As I explained before I had to rewrite all over again during the Christmas break. And the last thing that is again completely my fault, is that I let the final chapter of my book all come down to one holiday. I worked everyday on the project in the holiday and was really stressed throughout the whole ‘holiday’. I should have spread it out over the last three weeks, but I admit I was too lazy and thought that I wasted half of my Christmas break on my project that I won’t do a lot  in the weeks to come. This is a thought that I will not ever think again after what happened. Has my understanding of my AOI grown during the project? My understanding of the AOI has definitely improved over the course of the year. My understanding about why one should respect another culture has grown a lot. I have realized more than ever that I have to respect other cultures more and stop making stereotypical jokes in order to gain respect from other people for my culture. I also understand more how my book could contribute and has contributed to a community. By reading my book some people have gained respect for Holland and its culture as I mentioned before. Now maybe 10 people read the book and maybe 5 of these have gained respect for the Dutch culture. This benefitted the small Dutch community in our school. But let us say that half of Germany reads my book. I think that around 40%/50% of these people would actually understand and respect the Dutch culture more. If such a thing happened than it could have contributed to the whole Dutch community. Understanding and quality of the product I understand many more things now about writing a book. The main thing that I have learned is to have a back up for every chapter you make. I have learned this the hard way. Another major thing that I understand now is that writing a book is not as easy as I expected it to be. It requires a lot of research, creativity and especially time. If you do not plan you time well then writing a book can take a really long time. I wrote a book double-spaced, size 14 and 6800 words in 46 pages in about 6 months. A writer that does single-spaced, size 12 and around 500 pages would maybe take 30 years over one book if he/she wrote in my tempo. And if I wrote in their tempo than I would be done with the project in maybe a month or so. So my understanding is that writing a book is mostly about planning and a lot of dedication to one’s work. I am quite proud on what I produced. I never thought myself capable of writing a book. Compared to the work of a professional writer my book is very short. I compared my work to a book called â€Å"The Dutch, I presume?†(Martijn de Rooj, April 2009) and another book called â€Å"Holland† (Herman Van Amsterdam, 2009) and saw that mine was way shorter. These man also has more experience when it comes to writing a book. they designed it really clever and also had other professionals working with them; like  professional photographers and artists. The Difficulty of the project Overall I would not consider my project as a difficult project. I also don’t think it is easy. Writing a book is not as easy as people think it is, because it requires a lot of planning and a bit of creativity. But it is also not extremely difficult, because if you planned everything than you just let your mind and hands do the work and just keep on writing until you cannot write anymore. I think writing a non-fiction book is more for people who are looking for a challenge. Conclusion Have I met my Goal? I believe that I have met my goal to a certain extent. The first part of my goal was to encourage more respect for the Dutch culture. This point is not very clear yet, because only one foreigner has read the book until now. But I believe that the book will have some impact on the respect people have for Holland. I told some of my classmates some facts about the Netherlands and they stopped making fun of the things I told them are not even close to the truth. My other goal was to get more informative writing skills. I believe that I really have achieved this goal, because I find it easier to write more on one-world essays or history essays now, because I wrote this book. This project also helped me a lot with researching skills. Before I only used to look on the Internet, but now I will start using other sources like books and first hand sources to research. By doing this I can get more information about a subject and this will, hopefully, get me better grades. Things that I would do differently if I could start over There are a lot of things I would do differently next time. The first one is to have a back up for everything I write. This was the biggest problem I had throughout the whole project. Due to this I wasted a whole break rewriting all the things I did not back up. If I do this differently if I could start over than I would probably have way more time to do the rest of my book. This brings me to the other thing I would do differently if I could start over: time management. I should have planned my time better throughout the 6 months I had. Because I did not plan my time well in the ending I had to  finish the second half of my project in one and a half week. Another thing that I could improve is that I should let more than just 2 people give me feedback on my book. Both of the people that gave me feedback were Dutch and I should have let someone with a different nationality look at it. This would have been an advantage, because than I would have gotten another cultures point of view. The benefit of another culture’s point of view is that all the things that think could be appropriate in Holland could be inappropriate in other cultures. Because I might have put one or two jokes in my book that could be seen as inappropriate, but I left them in there due to that the two people giving feedback were ok with it. Personal lesson I learned from doing this project I have learned a lot by doing this project. The main thing is that I learned to organize better. I was always terrible at organizing my work, so I got in time trouble a lot of time. By doing this project along with all the essays and tests we got I had to learn organizing the hard way. Another thing I learned and I kept mentioning throughout the whole report is that I HAVE to make a back up for all the important work I have done. If I do not do this something like what happened in December might happen and completely ruin days of works. I also learned that if I really put myself into something I could write about a lot of information quickly. Another important thing that I realized while writing my book was that if I want people to respect my culture and stop stereotyping, I also have to do the same thing. I realized this while talking to a couple of my friends about respect for one’s country. I realized that in order for me to achieve my goal of people respecting my culture, I had to do the same thing. I have learned a lot by doing this project and I hope that other people have learned a lot too by reading my book. Bibliography Chandler, Stephanie. â€Å"How to Write Your Non-Fiction Book in 60 Days: 8 Steps Get Your Book Out of Your Head and on to Paper.† Scribd. 2009. Web. 31 Mar. 2011. . Linkemer,

The Effects of the Credit Crunch Impacted the UK Population In Terms Essay

The Effects of the Credit Crunch Impacted the UK Population In Terms Of Lending, Mortgages And Unemployment - Essay Example Credit normally contracts during a recession, but an unusually large contraction could be seen as a credit crunch. Jeffery, Avis and Wallace (2008) give a similar definition as Bernanke and Lown, stating that a credit crunch is a condition when borrowing money comes at higher interest and the borrower has to pay higher costs. Nevertheless, the economists Clair and Tucker (1993), who analysed the factors affecting the supply and demand of credit from 1986 to 1993, emphasise the causes of a credit crunch, stating that many economists, borrowers and regulators have expressed different views about the causes of a credit crunch, â€Å"like blind men examining an elephant, none of them are completely right or completely wrong†. However, this is due to every significant body of literature being viewed from different dimensions. Clair and Tucker (1993), in their journal, also state that bankers cite the cause of a credit crunch as lack of high quality loan demand, legislators blame ov erconfident regulators, borrowers say banks are too conservative and economists define a credit crunch as the cyclical decline in credit demand. ... cker (2008) argued that the heavy inflow of funds with low interest rates between 2002 -2004 has contributed to easy credit conditions, which encouraged both housing and credit bobbles; the Mortgage Backed Securities (MBS) was believed to be a part of the housing and credit boom. In addition, FT Intelligence (2009) emphasises that, between 2004 and 2006, US interest rates rose from 1% to 5.4%, causing a slowdown in the US housing market. Homeowners who couldn’t afford to keep up with the high interest rate began to default on their mortgages. Ellis (2008), on behalf of GLA Economics, states that high risk loans to people with weak credit histories soared to record levels and the impact of these defaults has been felt across the financial system because most of the mortgages had been packaged and sold on to investors and banks. Parkinson, Michael, Blake and Key (2009) analysed the impact and implication of the credit crunch in the UK. They define a credit crunch as a sudden cut in the availability of credit or loans, including mortgages, credit cards and interbank lending as banks worry about a lack of liquidity, and these financial crises are felt throughout the financial system. Brummer (2008) emphasises that the credit crunch, which began in August 2007, was due to the poor health of America’s mortgage intermediaries Fannie Mae and Freddie Mac. It shocked the financial market around the world and led to the economic crisis. As a result, the Lehman Brothers and Washington Mutual were the first dominant financial institutions to collapse in the credit crisis and become insolvent, say Dashan and Fabrikn (2008); other banks like Barclays and UBS announced fundraising via rights issue to boost capital ratio. Parkinson, Michael, Blake and Key (2009) have a similar

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Latin America - Essay Example The human population has changed and continues to change the landscape from natural to the cultural landscape in various ways. One of the significant ways that have seen a transformation of the landscape is through increasing agricultural activities. This has been intense especially with the rising human population. Humans have cut, cleared, and burned forest for agricultural activities (Erickson, n.d.). An example of human built landscape is the area next to Lake Titicaca (Erickson, n.d.). In this area, there have been heightened agricultural activities. In the last eight century, the environment in the basin has been changed into an artificial landscape (Erickson, n.d.). This has been mainly due to raised fields, terracing, and irrigation activities that are related to agriculture. The other factor that leads to change of landscape is clearing of forest. The region has witnessed a massive loss of forest cover for a long period. In fact, the region is noted to have the world’s highest loss of forest cover in the recent past (Pacheco et al., 2011). However, extensive forest transformation has been witnessed in the Amazon basin (Pacheco et al., 2011). As the authors note, huge population in the region relies on forest resources to support their livelihoods (Pacheco et al., 2011). The population also comprises of ranchers and farmers that continue to clear forest to create space for their activities. As a result, most of the land that was previously occupied by trees is left bare. The changing geography in the region has a profound impact on regional political future and institutions. One of the issues related to change is the rise in conflict between people, countries, and region in the area. For example, there has been increasing conflict over the use of resources such as those that come from the forest. On the other hand, failure to guard

SECTION C OF CAP TK 3C Essay Example | Topics and Well Written Essays - 2250 words

SECTION C OF CAP TK 3C - Essay Example I understood my role as a project manager not as directing the project, and also recognized that I cannot effectively achieve my goals without receiving the proper information on financial performance, in a timely manner. Financial account is concerned with the business language. Additionally, I have realised that this is a common channel through which all parties can effectively communicate issues of business. It is the common media through which people of all walks can effectively understand one another equally. This language has been used in the project to record different transactions and summarize the results of the project operations. It is this information, which is then used by other interested parties to understand matters of the project that they are interested with. For example, the performance reports are used by the project manager to understand whether the project is running effectively and according to the set goals. Essentially, I have come to understand that financia l accounting is the backbone of any coordination and planning in an organization or a project, and it must be taken with the seriousness it deserves. Courses and Assessments that contributed to the Lessons Financial accounting and analysis Cost accounting Project management Company analysis Financial statement analysis Ratio analysis Budget planning and analysis Lesson #2: Corporate social responsibility Mount Sinai Hospital takes the responsibility of ensuring the wellbeing and health of its employees, customers as well as the stakeholders, as part of its Social Corporate Responsibility. Given that 1 in every 8 women in the US is diagnosed with cancer, the hospital recognises the fact that even some of its workers may have come into contact with cancer in one way or another. Therefore, the hospital works in partnership with other well-wisher-organisations such as Breakthrough Breast Cancer, in order to deliver a scheme that contributes funds to promote life-saving breast awareness to people that are affected. Indeed, creating cancer awareness was one of the action plans towards implementation of the current project. This helps the public and particularly the women who are susceptible to become aware of the worth of undertaking regular cancer check-ups – with this they will realize that early detection can help reduce the chances of dying from cancer because treatment can be easier. The hospital undertakes awareness with the help of likeminded partners, by use of display words and pictures on product packaging as well as on special stickers in the hospital’s women changing rooms. In addition, Mt Sinai Hospital is involved in distribution of education materials to its staff and customers across the US. When I interacted with top managers that are involved with social responsibility plans, they made be aware that social responsibility is part and parcel of the hospitals’ strategic plans, and that its unique nature is that it is not profit or iented. Instead, the programme is used as a way of giving back to the community with the expectation of benefits such as improved public image and brand awareness. Essentially, I came to understand that Social Corporate Responsibility does not lead to waste of resources especially because its long-term benefits are worthwhile. Courses and assessments that contributed to the Lessons Company analysis Management and leadership Marketing and brand

Leadership and Management Module Case Study Example | Topics and Well Written Essays - 4000 words

Leadership and Management Module - Case Study Example Ryanair's first cabin crew recruits had to be less than 5ft. 2ins. tall in order that they were able to operate in the tiny cabin of the aircraft! As proclaimed on its website, Ryanair was Europe's original low fares airline and is still Europe's largest low fares carrier. In the current year, Ryanair will carry over 35million passengers on 288 low fare routes across 21 European countries. With 12 European bases and a fleet of over 100 brand new Boeing 737-800 aircraft and with firm orders for a further 125 new aircraft, delivered over the next seven years, Ryanair is ready for an awesome takeoff. These additional aircraft will allow Ryanair to double in size to over 70 million passengers per annum by 2012 recording stupendous growth. Ryanair currently employs a team of 2,700 people, comprising over 25 different nationalities. Ryanair continuous to clock record passenger growth [Appendix 1] Ryanair's CEO, Michael O'Leary, has a vision of a world where the fare could drop to nothing, as local communities would subsidize the airline to bring a steady traffic of business people and tourists to their region. Rather than blending its low fares with some emotional benefits, Ryanair packs its brand with functional benefits such as punctuality and efficiency. In Ryanair's words "At Ryanair, we guarantee you the lowest fares on the Internet. However, our success is due -- not just to our low fares -- but also a winning combination of our No.1 on-time record, our friendly and efficient people and our new Boeing 737-800 series aircraft". Mission Statement A successful example of a European no frills airline is Ryanair. It was established based on the assumption that the demands for short-haul air transport are price elastic. That means, if prices for flights are reduced, it is more appealing and therefore more people will fly. Ryanair strives to sell tickets at the lowest prices possible but at the same time promotes the fact that it is an on-time high frequency flyer. Ryanair does not offer any frills. It is not in the business to offer luxury flying experience or gourmet in-flight meals or a memorable flight. Its mission is to offer flights that cater to mass transportation and simply a 'point-to-point air service' to its customers. It promises just that and offers nothing more. Business model Traditionally airlines based their assumptions on the fact that airline traffic grows in line with the economy and are catered towards the more affluent and that cutting prices will only lead to a decrease in revenues. With the introduction of the 'no-nonsense' concept to the European market, after its deregulation in 1992, Ryanair has been proved right repeatedly in its revolutionary concept. While traditional airlines used the hub-and-spoke methodology to fly, Ryanair introduced the point-to-point method of flying reducing waste enormously. Ryanair has expanded phenomenally in its size and

Marketing Explanation Essay Example for Free

Marketing Explanation Essay Background of marketing: Starting In the 1920’s it was the production era. A product was thought to be good if it was bought by a customer. Producers could only sell what they could produce. From the 1950’s marketing was shown in a sales era. Customers didn’t buy anything unless they needed it. Communication and persuading customers to buy your good was now stronger then it was so some companies goods were better than others. From the 1960s onwards most markets have become saturated (the size of the market remains the same). This means that there is now intense competition for customers. The sophistication of marketing management has therefore developed into what we now see in a modern marketing department. Marketers are involved at a strategic level within the organisation and therefore inform an organisation about what should be produced, where it should be sold, how much should be charged for it and how it should be communicated to consumers. Modern marketers research markets and consumers. They attempt to understand consumer needs (and potential needs) and allocate organisational resources appropriately to meet these needs. Modern marketers are particularly interested in brands. They are also increasingly interested in ensuring that employees understand marketing, i.e. that everyone within the organisation involves themselves with marketing activities. Started from the 1990’s organisation had to start considering what customers actually want and had to form relationships to create ‘loyal customers’. Function of marketing: â€Å"The function of marketing is to encompass the whole process of deciding which product and services the customer will want and how will they be delivered to the customer†. (Travel Tourism book 1, Page 112) What are the aims of marketing? * Meet customers’ needs * Know the competition * Manage any threats * Research customers need * Know the market Marketing Mix: The marketing mix describes the key elements that an organisation uses to inform and persuade and meet the customers’ needs using the 4 P’s. The 4 P’s are: * Product * Price * Place * Promotion Product: â€Å"a product is anything that is offered to the marketplace that can satisfy a customer’s perceived need† (Eric Davies, Successful marketing book, 2012, page 78) Price: How much the product is being sold to the customer for? Place: The place of marketing focus of how the product is contributed to the customers and where it is being stored. Promotion: who the product is being sold to (target audience) Marketing Segmentation: marketing segmentation is the way how the target market is divided into different sectors that are a best fit for them. The 4 groups are: * Demographic * Social-economic * Geographical * Psychograph Demographic segmentation: â€Å"Gender, age, income, housing type, and education level are common demographic variables.† (http://www.decisionanalyst.com) Social-economic segmentation: Mainly split you’re through your personality. The main groups are consumer attitudes, values, behaviours, emotions, perceptions, beliefs, and interests. Geographical segmentation: This is based on where you live e.g. post code Psychographic segmentation: â€Å"This is perhaps the most common form of market segmentation, wherein companies segment the market by attacking a restricted geographic area. For example, corporations may choose to market their brands in certain countries, but not in others.† (http://www.decisionanalyst.com) E-marketing: The process of using digital technology to market products and services. Company ethos: Values and beliefs that define the company, normally expressed in vision mission statements. Virgin Atlantic Mission Statement: â€Å"Safety, security and consistent delivery of the basics are the foundation of everything we do.† â€Å"The success of our three year strategy requires us to build on these foundations by focusing on the business and leisure markets and driving efficiency and effectiveness.† (http://www.virgin-atlantic.com) Ryanair Mission Statement: Ryanair will become Europe’s most profitable lowest cost airline by rolling out our proven ‘low-fare-no-frills’ service in all markets in which we operate, to the benefit of our passengers, people and shareholders. Ryanair’s objective is to firmly establish itself as Europe’s leading low-faresscheduled passenger airline through continued improvements and expandedofferings of its low-fare service.’ Ryanair’s goal is to provide a no frills service with low fares designed to stimulate demand. (http://www.scribd.com) Consumer protection: Rules legislations that protect customers from many bad problems e.g. fraud, flight delay. There are 3 Main act that cover consumers. They are: * The Consumer Act 1987 * Data Protection Act 1998 * The Unfair In Consumer Contract Regulations 1999 The Consumer Act 1987: An Act to make provision with respect to the liability of persons for damage caused by defective products; to consolidate with amendments the Consumer Safety Act 1978 and the Consumer Safety (Amendment) Act 1986; to make provision with respect to the giving of price indications; to amend Part I of the Health and Safety at Work etc. Act 1974 and sections 31 and 80 of the Explosives Act 1875; to repeal the Trade Descriptions Act 1972 and the Fabrics (Misdescription) Act 1913; and for connected purposes. (http://www.legislation.gov.uk, 15th May 1987) So if there was an item on the plane that says its 69p but its scanned as 80p you have a right to purchase it for 69p. Data Protection Act 1998: The Data Protection Act (DPA) gives individuals the right to know what information is held about them, and provides a framework to ensure that personal information is handled properly. (http://www.admin.ox.ac.uk) The Unfair In Consumer Contract Regulations 1999: The Unfair Terms in Consumer Contracts Regulations 1999 (SI 1999 No 2083) (the Regulations) recognize that, in many circumstances, consumers have no power or influence over the details of the terms which they are asked to agree to when entering into consumer contracts. The purpose of the Regulations is to set a framework within which firms must work when drawing up their contact terms and conditions, and appoints certain third parties (known as Qualifying Bodies) who are authorized to challenge firms when they think a particular term is unfair. (http://www.cml.org.uk) Standards of practice: The advertising standards authority is an independent body set up to police the rules for advertising, sales, promotion and direct marketing. The system is aiming to protect consumers and maintain the integrity or marketing communications. P.E.S.T: P.E.S.T stands for: * P- political * E- economic * S- sociocultural * T- technological Travel tourism organisations have to be aware of the external factors that affect or influence their business. Political factors: Some political factors that would affect an organisation are: * Changes of government * Increase in tax * Security law Economical: Some economic factors that would affect an organisation are: * Recession * Exchange rates * Unemployment Socio-cultural: Some socio-cultural factors that would affect an organisation are: * More tourists * Income/trends Technological: Some technological factors that would affect an organisation are: *New technology * Websites * IT References: 1. (www.cim.co.uk) 2. http://www.atkinsmarketingsolutions.com/wp/2011/04/07/dr-philip-kotler-defines-marketing/ Friday, 16 November 2012 3. (Eric Davies, Successful marketing book, 2012, page 8) 4. (Travel Tourism book 1, Page 112) 5. (Eric Davies, Successful marketing book, 2012, page 78) 6. (http://www.decisionanalyst.com/publ_art/marketsegmentation.dai) 7. (http://www.decisionanalyst.com/publ_art/marketsegmentation.dai) 8. (http://www.virgin-atlantic.com/en/gb/allaboutus/missionstatement/index.jsp) 9. (http://www.scribd.com/doc/80225985/Marketing-Plan-for-Ryanair) 10. (http://www.legislation.gov.uk/ukpga/1987/43,15th May 1987) 11. (http://www.admin.ox.ac.uk/dataprotection/)

Customer behaviour Essay Example for Free

Customer behaviour Essay What is Electronic Commerce? Commerce The exchange of commodities, buying and selling, of products and services requiring transportation, from location to location is known as commerce. E-Commerce From a communications perspective, e-commerce is the delivery of information, products/services or payments via telephone lines, Fax, computer networks or any other means. What is Electronic Commerce? From an online perspective, e-commerce provides the capability of buying and selling products and information on the internet and other online services. It refers to a wide range of online business activities for products and services. Any form of business transaction in which the parties interact electronically rather than by physical exchanges or direct physical contact. Difference between E-Commerce E-Business Electronic commerce or e-Commerce E-commerce covers online processes that touch customers, suppliers and external partners, including sales, marketing, order taking, delivery, customer service, purchasing of raw materials and supplies for production. More sophisticated system such as flight and hotel reservation system. e-Commerce breaks into two components: Online Shopping the scope of information and activities that provides the customer with the information they need to conduct business with you and make an informed buying decision. Online Purchasing the technology infrastructure for the exchange of data and the purchase of a product over the Internet. Online purchasing is a metaphor used in business-to-business e-Commerce for providing customers with an online method of placing an order, submitting a purchase order, or requesting a quotation. E-Business is a super-set of E-Commerce. E-business includes e-commerce but also covers internal processes such as production, inventory management, product development, risk management, finance, and human resources. E-business includes electronic mechanism to distribute information not directly related to buying and selling of goods. Examples: Product specifications, customer testimonials, and product reviews. Purchasing activities on your site, e.g., order forms, shopping carts, and credit card processing. Customers can’t interact directly with the firm. (territory barrier) History of EC The term e-commerce was originally conceived to describe the process of conducting business transactions electronically using technology from the Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT). These technologies, which first appeared in the late 1970’s, allowed for the exchange of information and the execution of electronic transactions between businesses, typically in the form of electronic purchase orders and invoices. EDI and EFT were the enabling technologies that laid the groundwork for what we now know as e-commerce. The Boston Computer Exchange, a marketplace for used computer equipment started in 1982, was one of the first known examples of e-commerce. Throughout the 1980’s, the proliferation of credit cards, ATM machines and telephone banking was the next step in the evolution of electronic commerce. The birth of companies such as eBay and Amazon (launched in 1994) really began to lead the way in e-commerce. Both eBay and Amazon were among the first to establish prominent e-commerce brands. The most prominent e-commerce categories today are computers, books, office supplies, music, and a variety of electronics. Dell.com,1997 Types of Ecommerce B2B( Business to Business E-commerce) or Inter-Organizational E-commerce B2C(  Business to Consumer E-commerce) C2B( Consumer to Business E-commerce) C2C( Consumer to Consumer E-commerce) or Ecommerce Involving Intermediaries Intra-organizational E-commerce  m-commerce(Mobile E-commerce) Business to Government E-Commerce B2B (Business-to-Business) or inter-organizational Ecommerce Companies doing business with each other such as manufacturers selling to distributors and wholesalers selling to retailers. Pricing is based on quantity of order and is often negotiable. B2B is used to improve business relationship among orgz. (invoices, cheques, purchase orders, financial reports) are in electronic for. For Example: Logistic companies Benefits: Supplier Management (reduce no. of suppliers, processing coast, and cycle time) Inventory Management (list of items/product, eliminate out of stock items) Distribution Management (list of ship’s cargo, purchase orders etc) Channel Management (reduce labour, time saving) Payment Management (electronic payment reduce clerical errors, lower transaction fee and coast) B2C Business to Consumer In B2C seller is a business organization buyer is consumer. In this case costumer directly interacts with company, i.e. books and cd’s buy online and internet used as a medium for transaction. Newspapers reading and weather forecasting are used as a B2C E-commerce. This type of e-commerce improve the flow of information between firm and customers. Examples are ebay.com, and amazon.com. C2B Consumer to Business A consumer posts his project with a set budget online and within hours companies review the consumers requirements and bid on the project. The consumer reviews the bids and selects the company that will complete the  project. Elance empowers consumers around the world by providing the meeting ground and platform for such transactions. Freelancing C2C (Consumer-to-Consumer) or E-commerce Involving Intermediaries In this type both seller and buyers are consumers. There are many sites offering free classifieds, auctions and forums where individuals can buy and sell. PayPal where people can send and receive money online with ease. Olx.com auction service is a great example of where person-to-person transactions take place everyday. Intra-organizational E-C The purpose of Intra-organizational applications is to help a company maintain the relationships that are critical to delivering superior customer value by paying close attention to various functions in the organization. Benefits: Workgroup communications Electronic Publishing Sales force Productivity Business to Government E-C A platform for businesses to bid on government opportunities. It refers to the use of the Internet for public procurement, licensing procedures, and other government-related operations. It reduces the risk of irregularities. Income Tax Department, Excise and Taxation Department M-Commerce Mobile commerce is the buying and selling of goods and services through wireless technology – i.e., cellular telephones and personal digital assistants (PDAs). Including mobile banking (when customers use their handheld devices to access their accounts and pay their bills). Bill payment and account reviews can all be conducted from the same handheld device. Delivery of entertainment, financial news, sports figures and traffic updates to a single mobile device. Advantages of e-commerce for businesses? Reduction of costs in the business E-commerce serves as an â€Å"equalizer†. It enables start-up and small- and medium-sized enterprises to reach the global market. E-commerce makes â€Å"mass customization† possible. E-commerce applications in this area include easy-to-use ordering systems that allow customers to choose and order products according to their personal and unique specifications. E-commerce allows â€Å"network production.† This refers to the parcelling out of the production process to contractors who are geographically dispersed but who are connected to each other via computer networks. What forces are fuelling e-commerce? There are at least three major forces fuelling e-commerce: Economic forces. One of the most evident benefits of e-commerce is economic efficiency resulting from the reduction in communications costs, low-cost technological infrastructure. speedier and more economic electronic transactions with suppliers. lower global information sharing and advertising costs. Market forces. Corporations are encouraged to use e-commerce in marketing and promotion to capture international markets, both big and small. The Internet is likewise used as a medium for enhanced customer service and support. Technology forces. The development of ICT is a key factor in the growth of ecommerce. What are the components of a successful e-commerce transaction loop? To maximize the benefits of e-commerce, a number of technical as well as enabling issues have to be considered. A typical e-commerce transaction loop involves the following major players and corresponding requisites: 1. The Seller should have the following components: A corporate Web site with e-commerce capabilities (e.g., a secure transaction server); A corporate intranet so that orders are processed in an efficient manner; and IT-literate employees to manage the information flows and maintain the e-commerce system. 2. Transaction partners include: Banking institutions that offer transaction clearing services (e.g., processing credit card payments and electronic fund transfers); National and international freight companies to enable the movement of physical goods within, around and out of the country. Authentication authority that serves as a trusted third party to ensure the integrity and security of transactions. 3. Consumers (in a business-to-consumer transaction) Form a critical mass of the population with access to the Internet and disposable income enabling widespread use of credit cards; and Possess a mindset for purchasing goods over the Internet rather than by physically inspecting items. 4. Firms/Businesses that together form a critical mass of companies (especially within supply chains) with Internet access and the capability to place and take orders over the Internet. 5. Government, to establish: A legal framework governing e-commerce transactions (including electronic documents, signatures, and the like); and Legal institutions that would enforce the legal framework (i.e., laws and regulations) and protect consumers and businesses from fraud, among others. 6. Internet, the successful use of which depends on the following: A robust and reliable Internet infrastructure; and A pricing structure that doesn’t penalize consumers for spending time on and buying goods over the Internet (e.g., a flat monthly charge for both ISP access and local phone calls).

Impact of the English Civil War (1642â€1651)

Impact of the English Civil War (1642–1651) The English Civil was an important part of English Revolution in 17th Century. It was a series of armed conflicts and political machinations between Parliamentarians and Royalists. It lasted ten years-from 1642 to 1651. According to the opinions of the historians, the English Civil war in 17th century could be divided into two parts: the first English Civil war and the second English Civil War. At last, the Parliamentarians won the war. It caused a big change in English political system. The parliamentarians and the royalists stood for the benefits of different people. The parliamentarians stood for the benefits of the new bourgeoisies, new nobles, yeomen, and most of the commons.  [2]  The royalists stood for the benefits of the king, the old nobles, the priests and the bureaucrats and the magnates. With the development of the economy, the conflicts between them became more serious. England was one of the blankets of Capitalism.  [3]  Since the 13th century, many nobles and people who had money began to buy lands and managed their farms. Many farmers who lost their lands became the main labors for the development of the capitalism. Many farmers worked in one farm, and the products of the farm will go to market directly. Besides the agriculture, the commerce and industry got a great development. With the development of the economy, bourgeois became an important part of the society. However, under the reign of the king, the economy developed very slowly. The feudality blocked the development of the economy. In addition, Charles I levied upon heavy tax from the citizens for his luxurious life and the war. More and more people opposed the reign of Charles I. Charles I did not care the people, and continued to carry out his policies. He even decided to break the parliament. The conduct of Charles I had enraged people. Rebellions happened in many places. In November, 1641, the parliament made and passed a document to accuse the bad conduct of Charles I, and required him to give industry and commerce freedom.  [4]  The most important point of this document was that the government should listen to the parliament. However, Charles I did not agree with this kind of document. To response the rebellion, he captured the members of the House of Commons, but he failed at last. Further negotiations by frequent correspondence between the King and the Long Parliament through early summer proved fruitless. In August 22, 1642, Charles I declared to crusade against the members of the Parliament who rebelled him. This thing caused the first English war between parliamentarians and royalists. Comparing the powers of the two camps, the camp supporting parliament was in dominant position. The areas the parliament controlled were developed. Four fifths of the tax was got from these areas.  [5]  Most of the people support the parliament. In addition, the army of the parliament controlled important harbors and navy. However, the parliament was in a hard condition in the beginning. To change the bad condition of the war, in 1645 Parliament reaffirmed its determination to fight the war to a finish. It passed the Self-denying Ordinance, by which all members of either House of Parliament laid down their commands, and re-organized its main forces into the New Model Army (Army), under the command of Sir Thomas Fairfax, with Cromwell as his second-in-command and Lieutenant-General of Horse.  [6]  At the Battle of Naseby on 14 June and the Battle of Langport on 10 July, the Parliamentarians effectively destroyed Charles armies. Charles was eventually handed over to the English Parliament by the Scots and was imprisoned. This marked the end of the First English Civil War. After the First English Civil War, the royalists were hurt seriously. The power fell into the hand of the Presbyterianism. All polices they made were for their own benefits. Most of the peoples rights were not protected, and their bad conditions of life were not changed. They thought the first English Civil War was not the end of the revolution. They decided to continue the revolution until their rights and benefits were protected.  [7]  At the same time, Charles I negotiated a secret treaty with the Scots, on 28 December 1647. Under the agreement, called the Engagement, the Scots undertook to invade England on Charles behalf and restore him to the throne on condition of the establishment of Presbyterianism for three years.  [8]  Then, he used all kinds of methods to encourage people to rebel. Suddenly, a series of Royalist uprisings throughout England and a Scottish invasion occurred in the summer of 1648. The second English Civil war broke out. Parties of revolution seek to cooperation to fight the war. During the second war, the army of the parliament conquered every difficulty, and succeeded at last. The second English war ended with the victory of the parliament. Charles I was sent to the court of trial. At the end of the trial the 59 Commissioners found Charles I guilty of high treason, as a tyrant, traitor, murderer and public enemy.  [9]  He was beheaded on 30 January 1649. Shortly after the Kings execution, Parliament abolished the office of the King and the House of Lords. It declared that England shall be governed as a Commonwealth. Commonwealth was established in England. The government ruled by elected representatives of the people. But Englands supposedly republican Commonwealth actually turned out to be a military dictatorship under Cromwell.  [10]  To protect his reign, he tried his best to clean up all threats. At last, he brought Scotland and Ireland under English control. His armies swept though both countries and put down all resisting forces.  [11]   English Civil War is a great fight between parliamentarians and royalists. During the war, the new nobles and the bourgeoisies held the leadership, and most of the common people supported them to fight. That assured the victory of the parliamentarians. The victory of parliamentarians ended the reign of dictator. New nobles and bourgeoisies take the power of the nation. The right of the King was abolished. England was declared to be Republic. Democracy was closer to Britain. It was the climax of English Revolution.  [12]   English Civil War was an important event in the history of British. Besides the political consequence, it had a great effect on the development of the military and the economy. During the English Civil War, Cromwell established advanced army. It improved the strength of the English army. The new nobles and bourgeoisies took the power of the nation. They could make policies that stood for the benefits of bourgeoisies. It promoted the development of capitalism. In addition, the victory of English Civil War encouraged the revolutions of other countries.

Savant Syndrome Essay -- Health, Diseases, Splinter Skills,

Savant Syndrome is an extremely rare condition in which a person with a severe mental handicap has extraordinary abilities in a certain area, such as memorization, mathematics, or the playing of instruments. The first known case of savant syndrome was documented in a German scientific journal, Gnothi Sauton, in 1783. This article described the case of a man named Jedediah Buxton, who was talented in memorization and mathematics (Treffert 2009). Ever since this first account of Savant Syndrome was recorded, scientists and physicians alike have tried to understand this unusual disorder. The most well known case of Savant Syndrome is the fictional character; however, Raymond Babbitt, played by Dustin Hoffman in the 1988 movie Rain Man, was inspired by a real person. The now fifty-seven year old has memorized over six-thousand books and has an encyclopedic knowledge of over fourteen subjects, including geography, history, literature, and sports. He can name all the US area codes and the zip codes of major US cities, has memorized the maps in the front of the telephone books and can tell you exactly how to get from one city to another has calendar-calculating abilities and is a rather advanced musician (Treffert 2009). This man, however, cannot comprehend simple tasks and cannot even dress himself. One of the earliest reports of Savant Syndrome is that of the amazing calculating ability of Thomas Fuller. Thomas â€Å"who could comprehend scarcely anything, either theoretical or practical, more complex than counting† was asked how many seconds a man who wa s seventy years, seventeen days, and twelve hours old and replied the correct number of 2210500800 in less than ninety seconds. He even accounted for the seventeen leap year... ...hat causes autism by labeling autism a â€Å"signal-processing† disorder with information reduction through compression (Fabricius 2010). Basically, compression is where the brain takes an image and remembers the basics of the image but not the fine details. Fabricius explained Savant Syndrome using the compression theory: that normal people work with a compressed image while Savants retain one hundred percent of the original details. This is known as the â€Å"Savant Hypothesis (Fabricius 2010).† For cognitively normal individuals, fine details are often lost in a process known as â€Å"prototyping.† When a cognitively normal individual sees an image, unimportant details-like, in Fabricius’ example, an embedded triangle- are lost. To the autistic Savant, those details stand out, and the Savant has trouble seeing the big picture. Below is the example from Fabricius’ work:

Raskolnikovs Dream in Dostoevskys Crime and Punishment Essay

Raskolnikov's Dream in Crime and Punishment In Dostoevsky's Crime and Punishment, Raskolnikov's dream about the mare can be used as a vehicle to probe deeply into his mentality to discover how he really feels inside. The dream suggests that Raskolnikov is a "split" man; after all, his name in Russian means "split". His personality has a cruel and thoughtless side as well as a caring, compassionate side. Through the dream and the symbols therein, a reader can cast Raskolnikov, as well as other characters from Crime And Punishment, into any of the various parts in the dream. Each part that a character plays leads to a different conclusion about that character. Raskolnikov himself "fits" into the positions of Mikolka, the child, and the mare. If Mikolka, the drunken owner of the mare, were to represent Raskolnikov, then the mare would most probably represent Alyona Ivanovna. The senseless beating of the mare by Mikolka is similar to the brutal attack on Alyona by Rodion. (It should be noted that both Alyona and the mare were female.) These heartless attacks foreshadow ...

Explain the main differences between communicating with adults and communicating with children and young people Essay

When we communicate with people be it children young people or adults we adapt our communication to the appropriate language. We will do this automatically if we are in a meeting with other professionals, we will act and speak in a formal and professional manner, whilst speaking to a infant we will be more animated and speak in a higher voice which we know will keep the babies attention. So when I communicate with children I need to be clear so they can understand what is expected of them. I do †¢Make eye contact †¢Use verbal and non-verbal communication (signing using sign along) †¢I make sure I speak clearly †¢I only give as much information that is needed †¢Repeat myself when needed †¢Ask a child to look at me if there attention is straying †¢I will smile to encourage them to keep speak †¢I try to ask extra questions to encourage them to keep the conversation going †¢I ask them how they would make a one word answer into a sentence encourage them by giving them the words to make that sentence †¢I also use PECs asking the child would they like juice or milk ECT. The child will then choose the appropriate sign this is a very good form of communication when a child refuses to speak or does not have the vocabulary †¢Other forms of communication I use are big macs jelly beans which can be programed or hooked up to computers, they can also be place on mount on a wheelchair for those who are infirmed, I have had many a wonderful lesson with children who use these, as they love to be able to join in and even show off there skills, they feel very much apart of the group showing how happy they are by laughing and smiling. I don’t †¢Interrupt children whilst they are speaking as this discourages the child from wanting to approach me in the future †¢Will never dismiss what a child as to say because as this is known to lower self esteem) †¢Don’t laugh at what a child is saying †¢Hurry a child when they are speaking †¢I know that at all times I need to keep my relationship with the children I work with that of a formal none not allowing to become over familiar as one child who as special needs did whilst in the play ground he came up to me put his arm round me and said hi miss, I move away from the child then turned round faced the child and told him that was unacceptable behavior and that it was not nice to get into someone personal space and he was not to do it again, he said he was sorry and would not do it again, the child understood what personal space ment as he was of secondary school age . I then reported the incident to my line manager, as this was a cause for concern that had come up in the daily meeting with regards to the student behavior. On another occasion a new pupil who had just started in year seven was in tears so I approached the child not being sure of his name I first said hi what’s your name? He said his name, I then asked him why he was crying, he said he was new to the school and was frightened, I told him not to worry as lots of children feel frightened when they come to a new school, I asked him would he like to walk round the playground with me, I let him link me for comfort to make him feel he had a friend, while we walked I asked him question i.e. which school he came from ect helping to build his confidence after awhile he was smiling feeling better, I then introduced him to other children I knew would look after him, the result was a week later he came to me and told me he was not scared anymore and that he quite liked redwood school. As teaching assistants we can make a big difference to children and young adults lives by using the skills we have hound during our life.

GFI Executive Report

Gracie Fay International (GIF) has an art to understand their abilities to record, classify, and summarize their financial, but they are lacking the understanding of their cost accounting systems, product costs for production of took balls, specific job order cost for special order products, and their cost information on the two models of pitching machines, which all of these areas are not being Justify on how Important cost accounting is too growing company Like GIF.These four areas will be explored In more detail in order to shed light on each activity, which will ensure that GIF Is asking a profit, correct decisions, and recognizes any corrections that need to me made. GIF must understand that cost accounting Is an Important function In their corporate strategy. Cost accounting Is known as managerial, or management accounting, which It provides economic, and financial Information In making decision for the company. Its mall objective is to provide information In ladling management to plan, direct, and control operations.It also improves these controls by supplying data on the cost incurred to each manufacturing department. The skill sets that I have will enhance GIF on many levels, and they include; full knowledge of purchasing policies, processes, and procedures, balance and reconcile records, able to research and resolve unbalance issues, have strong technical skills, solid decision making skills, and the ability to exercise independent Judgment, prioritize and plan, work activities efficiently to meet deadlines, work as a team or independently, detailed oriented, excellent oral and written communication skills, and strong mathematical skills.Cost management is used to plan, and control the company's decision process, in which reduce cost would be lower, and product value would increase for customers. It provides information that ensures management makes short, and long term decisions no matter what kinds of materials are being used, changes in plant proce ss, or in product design. Management would make these kind of decision to increase short term profits, and Improve the long term position of the company. There are three cost system that are used for manufacturing operations; Job order cost system, Process cost systems, and Activity based (BBC).Job order Is used to reduce products for specific orders, and It estimates the costs with producing the goods for different Jobs (Atkinson et. Al. 2005 p. 79) Process costing Is often used by companies that operate using continuous processing. This type of system applies the costs of production, labor and support actively as the goods pass through the different process stages. (Atkinson et al, 2005, p. 92-94) BBC has a two stages, the first stage Is cost Is allocated to pools, and the second stage Is the cost pools are allocated to products, or services. (Edmonds et al, 2006, p. 33). These septets include understanding the difference between manufacturing, and non manufacturing costs, computi ng the cost of manufacturing a product, indemnifying cost behavior when it comes to utilizing cost volume profit relationships, setting prices, budgeting, controls, and capital when it comes to the company's strategies. Transform raw materials into finished product, and the cost consist of basic materials, and components, labor, and factory overhead in order to complete a finished product. The material, and labor is classified as direct, or indirect to the finished product.To explain direct material, it is taking major components, which can be traced to the finished product. It counts these components carefully, because of the significance to the product, for example take a lawn mower its major components are the engine, wheels, and handle, but the indirect materials is those minor items like screws, nuts, bolts, washers, and lubricants, which is accounted for as factory overhead. Cost accounting also includes direct labor costs, which is all labor costs for specific work performed on products that can be conveniently and economically raced too product unit.Factory overhead is all factory costs that are indirectly related with the finished inventory. When it comes to cost behavior, the costs do not change in total, even when the product numbers increase, or decrease, and is considers to be fixed cost, an example would be rent. Other cost that a factory may incur would be known as non manufacturing cost, which includes selling, administrative, and financing costs that are deducted as expenses from the sales revenues. The manufacturing production process includes, Job shops, batch flows, etc. Which help determine the type of product cost system the company may utilize.It is understood that when making a decision its best to use estimation of costs, but management must have a good idea on how costs behave. There are several methods that management could use; the high low method, or the least square regression. When a company is setting prices there is one approac h to think about, that would be the cost plus pricing. Then the company can apply the proper markup given the competitive market conditions, and other factors, like target selling price. In equines a budget aids in planning, and controlling of the company. Master budgets consist of operating, and financial budgets.The operating budget forecast sales, while financial budget is based on data from income statement. Let not forget that budgetary control is needed, this process compares actual operating results, and to identify problem areas in order to correct the issues. In conclusion cost accounting provides products, or services that greatly benefit Gaffs management team in many areas such as, competition, downsizing, or expanding globally, therefore GIF must understand that without cost accounting in their business plan the company may not be able to expand their activities, remain profitable or improve its competitive standing. Art 2 Product Cost Variable Fixed Direct Electricity x Real Estate Taxes x Indirect Leather to tie wood together Manufacturing Labor Water x Lubricants for Machinery Equipment depreciation Electricity, and Water- is manufacturing, variable cost, because the business depends on electricity, and when sales have increased it creates more demand for more product. Real Estate Taxes, and Equipment depreciation- is fixed, because it remains instant within a relevant range of volume, or activity.

Moral Simplification in Disney’s The Little Mermaid

Disney’s Portrayal of Women and Simplification of Morals For most people, the first image that comes to mind when the subject of Walt Disney’s animated movies comes up is the studio’s popular princesses. Ever since Snow White made her debut in 1937, Disney has cornered the market on princesses. One primary topic that critics have discussed in Disney’s films is the way princesses are portrayed. The roles of the female characters are especially drawing the interest of academic critics.Jack Zipes, author of Breaking the Disney Spell, believes that the Disney princesses have regressed. On the other hand, Libe Zarranz, author of Diswomen Strike Back? The Evolution of Disney’s Femmes in the 1990s, and Rebecca Do Rozario, author of The Princess and the Magic Kingdom: Beyond Nostalgia, The Function of the Disney Princess, believe that the Disney princess has progressed. Another aspect of Disney’s movies that catches the eyes of critics is the moral s implification in the films.They believe that the morals from the original fairy tales are being manipulated and simplified in the Disney films. A. Waller Hastings, author of Moral Simplification in Disney’s The Little Mermaid, and Finn Mortensen, author of The Little Mermaid: Icon and Disneyfication, both agree that Disney’s simplification of morals is giving viewers the wrong depiction of life. Disney’s portrayal of women and simplification of morals are giving viewers the wrong impression of life and women. Many critics call the process of simplification in Disney movies, â€Å"Disneyfication. Disneyfication is especially shown in The Little Mermaid. In Disney’s version of The Little Mermaid, Disney retains elements of Hans Christian Andersen’s original fairy tale. A. Waller Hastings notes, â€Å"In the Disney adaptation, the elements of the fairy tale remain recognizable, but superimposed are typical elements of Disneyfication and a happy endi ng that contravenes the moral intention of the original tale† (85). The resistance towards Disneyfication is an agreement between academic writers.Zarranz also notes, â€Å"The dramatic transformation of literary fairy tales, nonetheless, has been problematic, since Disney’s animated fairy-tale adaptations have systematically undergone a process involving sanitization and Americanizaion, two distinctive features to compound the so-called ‘Disneyfication’ of folklore and popular culture† (55). Many critics believe that Disneyfication takes out the sting and variety of the real world. In the Disney world, everything is the same, everything is happy, and everything is full of everlasting hope.Zipes states that, â€Å"The great ‘magic’ of the Disney spell is that he animated the fairy tale only to transfix audiences and divert their potential utopian dreams and hopes through the false promises of the images he cast upon the screen† (2 3). The process known as Disneyfication seems to be giving viewers the wrong depiction of life. Original morals that are shown throughout the original fairy tales are left out when they become â€Å"Disneyfied. † The conclusion that Disney’s â€Å"watering down† of morals of the original fairy tales is an overwhelming agreement among academic writers.Most people applaud Walt Disney and his predecessors for their creations, however many critics have found a particular flaw of moral simplification in Disney films. Mortensen notes, â€Å"The message of the fairytale is conveyed in terms suitable for a modern public but is integrated into a product that cheats its intended public of small children†¦ † (449). Because the morals in the original fairytale’s are seemingly left out of Disney productions, critics view the Disney films as nothing more than simplistic reproductions that give viewers wrong impressions of life.Hastings writes, â€Å"While generally praising Walt Disney’s technical contributions to animated film, critics have been troubled by the studio’s treatment of classic children’s literature and fairy tales† (83). The producers at Disney are giving children an unreal sense of false hope. Disney films are simplified to an extreme that give viewers the wrong depiction of life. The simplistic portrayal of female characters is a specific by-product of Disneyfication. The roles of female characters in Disney movies have regressed compared to Walt Disney’s first films that featured female characters.In Disney’s earliest movie, Snow White and the Seven Dwarfs, Snow White takes on a maternal image. She instructs the dwarves in small, everyday routines such as manners and hygiene, and serves as a mother to the dwarves. The role of Snow White is very simple compared to the princesses of late, and much more realistic. In more recent Disney movies, female characters are shown as prin cesses. While the female characters, such as Snow White, used to be a bit submissive and worldly, over time some critics believe the female character has progressed. Zarranz notes,†Ã¢â‚¬ ¦ ven though it is still a long time before we can speak about successful feminist representations in a commercial icon like Disney, recent films incorporate complex females that are worth taking into consideration† (63). Some female characters are even seen as courageous women admired for their brave deeds in their films. Ariel from The Little Mermaid and Belle from Beauty and The Beast are the start of the more modern Disney princess. Do Rozario writes, â€Å"The Disney kingdom still may seem a man’s world, but it is a man’s world dependent on a princess† (57).While Rozario and Zarranz believe the Disney princess has progressed, Zipes strongly suggests that the princess of late has regressed. Zipes writes, â€Å"The young women are helpless ornaments in need of pr otection, and when it comes to the action of the film, they are omitted† (37). Rozario and Zarranz believe that the female character has progressed because of the role that has been given to the characters. However, they seem to overlook the fact that the princess role is very unrealistic.They also seem to overlook the fact that in almost every princess movie, the female character is relying on a male character. In The Little Mermaid, Ariel gives up her entire life to be with a man. Belle, too, lets go of her former life to be with the Beast. So as Rozario and Zarranz may believe that the more recent female characters are much more strong and courageous than those of earlier Disney films, they seem to have overlooked the flaws in the Disney princess. While Walt Disney and his studios are usually praised, multiple researchers have found flaws in in their creations.The inability to portray women in a more realistic way, and the simplification of morals that Disney produces in th eir films, are giving viewers the wrong impression of life and women in the real world. While Disney probably won’t take the critic’s suggestions into consideration, the critics do propose some very interesting arguments concerning the image of female characters and the simplification of morals. Works Cited Do Rozario, Rebecca-Anne C. â€Å"The Princess and the Magic Kingdom: Beyond Nostalgia, The Function Of The Disney Princess. † Women's Studies in Communication 27. 1 (2004): 34-59. Academic Search Complete. Web. 4 Nov. 012. Hastings, A. Waller. â€Å"Moral Simplification in Disney’s The Little Mermaid. † The Lion and the Unicorn 17. 1 (1993): 83-92. Print. Mortensen, Finn Hauberg. â€Å"The Little Mermaid: Icon And Disneyfication. † Scandinavian Studies 80. 4 (2008): 437-454. MLA International Bibliography. Web. 11 Oct. 2012. Zarranz, Libe Garcia. â€Å"Diswomen Strike Back? The Evolution of Disney’s Femmes in the 1990s. † 2 7. 2 (2007): 55-65. Print. Zipes, Jack. â€Å"Breaking the Disney Spell. † From Mouse to Mermaid: The Politics of Film, Gender, and Culture. Ed. Elizabeth Bell, Linda Haas and Laura Sells. Bloomington and Indianapolis: Indiana UP 1995. 21-43.

Compare London by William Blake and Composed Upon Westminster Bridge by William Wordsworth Essay

William Blake wrote the poem â€Å"London,† set in the 1790s in the aftermath of the French Revolution, it is also the time of the industrial revolution. London is expanding rapidly and poverty is commonplace. It is a time of great wealth existing alongside great poverty. Therefore Blake describes two categories of people. Indeed he uses the most unfortunate sections of society to demonstrate this existence. In verse three he talks about the â€Å"hapless Soldiers sigh runs in blood down palace walls.† From this quotation one would insinuate that Blake is stating the wealthy are building their luxury lifestyles of the suffering of the poor, i.e. V3 â€Å"The youthful Harlot† and V4 â€Å"The Hapless Soldier.† Etc. The diction used in this poem creates an intense mood/atmosphere of depression or suffering, â€Å"Marks of weakness, marks of woe† is used to describe what he meets as he wanders the streets of London. Importantly the repetition of â€Å"every† in the second stanza, is used to emphasise the impact poverty creates on peoples life’s. Spread throughout the entire poem are words which imply that poverty is the dominant lifestyle. V1 â€Å"Marks of weakness, marks of woe† V2 â€Å"cry, fear, ban, manacles.† V3 â€Å"Cry, blackning, appals, hapless, blood.† V4 â€Å"Curse, blasts, tear, blights, plagues.† This clever diction not only sets the mood but effectively influences the readers conclusion or interpretation of the poem. â€Å"Composed Upon Westminster Bridge† by William Wordsworth is written in the form of a sonnet. A traditional format used at that time. It is a fourteen line poem. He opens with a surprising statement, â€Å"Earth has nothing to show more fair.† As most writers at this time would have described the beauty of rural areas. His opinion of the city is the complete opposite to that of Blake’s perhaps this is due to Wordsworth viewing the city from a different perspective at a different time of day i.e. early morning. In comparison to â€Å"London† which focuses on the place and its people. â€Å"Composed Upon Westminster Bridge† concentrates on London as a s place. â€Å"Dull would he be of soul who could pass by a sight so touching in its own majesty.† Implies that a person who could pass by without noticing the â€Å"majestic† sight would be without sensitivity. The city is personified in the fourth line of the poem, â€Å"this city now doth like a garment† the personification used in conjunction with the simile of â€Å"like a garment..† makes the scene much more personal. Wordsworth lists the imposing landmarks in line six, which can distinguishes that he is relating to the wealthily side of London. The air is â€Å"smokeless† which clarifies that it is early morning, before industry begin, maybe this is why he believes that no scene from nature is as splendid as London. â€Å"Never did sun more beautifully steep, in his first splendour, valley, rock or hill. Ne`er saw I, never felt a calm so deep.† From analysing both poems it appears that the significant difference between â€Å"Composed Upon Westminster Bridge† and â€Å"London† is the deeply contrasting description about their place. Two every different opinions are presented, in every different perspectives. Perhaps Wordsworths is a misconception of the reality as he is from the north of England, and viewing London as a wealthy outsider. In the other hand Blake was from London and was not wealthy. Different opinions, different times, different lifestyles are the causes of these two exceptionally differentiating poems. The next two poems I will be comparing are â€Å"Epic† and â€Å"Shamcoduff† both were written by Patrick Kavanagh around the 1940s Kavanagh lived on a small farm in Monaghan close to the border with Armagh. He wrote his early poetry while still working on the farm. â€Å"Epic† tells of the dispute between two farmers over a part of an acre, â€Å"half a rood of rock.† The title is ironic as epic suggests that it would be a grand story involving important events, but it is actually quiet the opposite. Kavanagh compares the small dispute with the great event of Troy which started through a small row. For a time he thought the events of the outside world was more important than his personal life. He compares the â€Å"year of the Munich bother† with the situation and questions himself about â€Å"which was most important.† This suggests that he believes his own lifestyle, position in life and indeed place takes priority over the global affecting events. Kavanagh creates a personal feeling by using names of local town lands such as â€Å"Ballyrush† and â€Å"Gortin.† This creates as sense of familiarity. The concluding line â€Å"Gods make their own importance† implies that men make their own position in life. Which is what I believe he is striving to do with this poem.

Adverse selection and moral hazard in the health insurance market

Adverse selection and moral hazard in the health insurance market In the circumstance of free competition, the resources can be allocated efficiently in the market for most commodities. However, such competition mechanism in health care market can lead to ethic issues and inefficiency. Through our research, market failure can be attributed to the following reasons. Externalities is present whenever some economic agent’s welfare (utility or profit) is ‘directly’ affected by the action of another agent in the economy (176,H,D). In certain health care, people can benefit from others’ consumption, which will result that the social marginal benefit of health care is higher than the individual. Subsequently, the problem of underproduction will arise. Adverse selection and moral hazard in the health insurance market Health care is significantly different from common commodities such as food and clothes, since we don’t know when we need and how much we need pay. With response to the uncertainties, the market tends to deve lop insurance, which makes people better off via reducing the uncertainties. Problems specifically adverse selection and moral hazard inevitably exit in the market. Adverse selection is caused by the asymmetric information between the insurance company and the consumers, inducing high insurance fees. Nonetheless, people in low risk will be driven out of the market. Another problem is the moral hazard. When people have insurance, they tend to be less careful about their health status increasing their demands of health care service. The patients with insurance will demand more health care resources than they actually need, which will cause a welfare loss. Assume that marginal cost is constant. The amount of health care that should be provided is Q1, where marginal cost equal to marginal benefit. However, because of the excess demand of patients, Q2 will be provided. And the shaded area represents welfare loss. The information asymmetry between patient and doctor: agent problem In heal th care market, the relationship between the doctor and patient is much different from the normal buyers and sellers. The patient is there to give the doctor all the information t doctor needs in order that the doctor can make a decision, and the patient should then implement that decision once the doctor has made it (CD, 45 Williams). As a result, patients’ consumption largely depends on the doctor. Therefore doctors have an incentive to make patient consume more in order to make more profit. Hence overproduction occurs. Monopoly With respect to two reasons, the certain hospitals in some areas can easily achieve local monopoly. Firstly, People in one community may have only one choice of the hospital or doctor for others far away from their living areas. Secondly it is the natural monopoly. Because of the contradictory between the high fixed cost and the confined demands, only one hospital can make profit. Part 2: Perception from the U.K. market For the health care, the reso urce cannot be allocated efficiently in the free market. Government interventions play an essential role in providing the health care. In order to cope with such flaws, the UK government established NHS providing the civil with the health care.